Operations Manager – Sturgis, MI Michigan

The Operations Manager manages the operational unit in order to assist and support real-time operations and facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment. Responsibilities and Duties include: Develops staff in a way that aligns with the Company’s vision, mission and values Develops unit and individual metrics…

Customer Service Associate – Sturgis, MI Michigan

The Customer Service Associate is a responsible for providing customer service to all GT Independence stakeholders including consumers, their employees and agency personnel. The Customer Service Associate anticipates and resolves customer issues. Responsibilities and Duties: Communicate with consumers, employees and the agencies with which GT Independence holds a contract. Update records continually as new information…